Receive reactive alerts to retain borrowers, and proactive alerts to provide offers and prioritize collections
Triggers as an offering allows clients to monitor credit activities of existing customers in the industry. Triggers in usual batch delivery mode are shared with clients’ central teams over SFTP, which are then disseminated to regional executives for leads to be acted upon. However, for triggers to be effective, clients must to reach out to triggered customers for cross-sell or collections activity as soon as a trigger is generated.
Triggers Optimization Engine (TOE) enables leads to be shared with clients in real time, either by means of CRM integration or by sending out SMS/email with lead details directly to their last mile sales executives responsible for reaching out to triggered customers.
Provides proactive and reactive alerts to optimize account management and collection efforts.
TOE for account management
TOE provides reactive alerts to retain borrowers based on credit requirements initiated by borrower. Proactive alerts enable you to offer borrowers credit and proactive alert to offer credit to borrowers not previously not contactable due to stale contact details internally.
TOE for Collections Optimization
TOE provides reactive alerts to map latest bureau activity defined by fresh bureau inquiry, proactive alerts to optimize collections and proactive trigger to contact borrowers for collections previously not contactable due to stale contact details internally.